Course Outline

Design Thinking Foundation

  • What is Design Thinking
  • Intro to Design Thinking models and systems
  • The principles of Design Thinking
  • The phases of Design Thinking

Design Thinking Today

  • Why Design Thinking is essential to businesses today
  • Examples of Design Thinking across industries
  • Importance of Design Thinking to banks
  • Design Thinking Fintech disruptors

The Customer Comes First

  • The importance of empathy in Design Thinking
  • How to understand problems by understanding customers
  • Solution based approaches

The Tools of Design Thinking

  • Characteristics of Design Thinkers
  • Open vs Closed thinking
  • How to use Design Thinking to solve business problems
  • The Ideate-> Prototype-> Iterate model

Requirements

There are no specific requirements needed to attend this course.

  14 Hours
 

Number of participants


Starts

Ends


Dates are subject to availability and take place between 09:30 and 16:30.
Open Training Courses require 5+ participants.

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